FAQS
Answers before you choose.
Model details, setup, delivery and returns.
Contact Coniler supportHow can I compare models?
Compare wearing style, controls, charging, phone compatibility and included accessories. Features vary by model. Read the product page and supplied instructions before purchase.
Compare model detailsDoes every model support app control or audio streaming?
No. App control, phone calls and audio streaming are different features. Check the selected model's compatibility and feature list instead of assuming that Bluetooth includes all three.
What is the return window?
Return requests for hearing aids must be made within 60 days of delivery after at least 15 consecutive days of use. Authorization, condition, original accessories and packaging, and customer-paid return shipping requirements apply. Read the full return policy.
Where can I check shipping and warranty terms?
Review the shipping policy and limited warranty terms. Available delivery options and applicable charges are shown at checkout.
Where can I get setup help?
Use the instructions supplied with your model and our product videos. For help with controls, charging or an order, contact Coniler support.